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2002

David N. Siegel takes over as US Airways president and CEO in March, naming other new members of the senior management team over the next several months and undertaking a proactive restructuring plan for the company. As part of the restructuring, US Airways enters Chapter 11 bankruptcy reorganization on August 11, with the stated goal to emerge as a leaner, more competitive carrier in March 2003. US Airways introduces service to six new Caribbean destinations, bringing the total to 35 destinations. With 21 mainline jet destinations, four US Airways Express Caribbean destinations and the additional nine islands served through the new GoCaribbean marketing relationship with Windward Island Airways and Caribbean Star Airlines in summer 2002, US Airways serves more Caribbean destinations than any other U.S. carrier. US Airways implements expanded check-in options for customers, rolling out both Web Check-in on usairways.com and nearly 250 self-service check-in kiosks at 46 airports across the U.S. and Puerto Rico. As a result, customers can book tickets, check luggage and obtain boarding passes in as little as 30 seconds. US Airways Express begins service out of a new 95,000-square-foot facility in Charlotte, having added approximately 64 percent more passenger seats at Charlotte since June 2000.

 

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